Job Description

Key Responsibilities
  • Providing regular updates to manager(s) and stakeholders on project status, issues, concerns, and successes
  • Identifying and resolving customer issues, seeking direction when needed
  • Responsible for identifying, routing, and/or managing customer inquiries to the appropriate area within the company
  • Coordinating communications across internal, management, agency, and technology teams
  • Facilitating necessary user-acceptance testing and/or post-launch remediation
  • Analyzing metrics to understand opportunity areas and improvements
Supervisory Responsibilities

This job does not have supervisory duties.

Preferred Qualifications Education and Experience
  • Bachelor’s Degree or equivalent
  • 2 or more years of related experience
Certificates, Licenses, Registrations

None

Functional Skills
  • Customer service mindset, strong attention...

Ready to Apply?

Take the next step in your AI career. Submit your application to Link-Worldwide today.

Submit Application