Job Description

About the Role

The Operational Risk Manager is responsible for identifying, assessing, monitoring, and mitigating operational risks across the organization. This role partners closely with business units and Group functions to strengthen the operational risk framework, enhance internal controls, and support regulatory and governance requirements.

Key Responsibilities

• Maintain and manage the Operational Risk Register for both Local and Group reporting purposes.

• Oversee Operational Risk Incident (ORI) reporting, including timely escalation and documentation.

• Conduct root cause analysis on risk events; prepare reports, track remediation actions, and recommend process improvements.

• Review, monitor, and report Key Risk Indicators (KRIs) related to operations, including but not limited to:

  • Operational loss events
  • Regulatory fines and financial impacts from litigation or disputes
  • Loss of key talent and success...

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