Job Description
About The Job
We are looking for a Customer Support Representative who speaks Hindi and English to assist customers over the phone. You will help members with court cases, attorney services, and fuel services. You will listen carefully, provide answers, and ensure the customers are satisfied with the help they receive.
Key Responsibilities
We are looking for a Customer Support Representative who speaks Hindi and English to assist customers over the phone. You will help members with court cases, attorney services, and fuel services. You will listen carefully, provide answers, and ensure the customers are satisfied with the help they receive.
Key Responsibilities
- Answer calls and assist customers in Hindi most of the time (80%), and in English when needed (20%).
- Help customers with court-related questions, legal matters, and attorney services.
- Assist customers with fuel services, including account-related inquiries, fuel delivery, and any issues they may have.
- Record customer details and update information in our system accurately.
- Provide basic guidance on legal processes, court dates, and fuel-related servic...
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