Job Description

Hybrid - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

  • Perform telephonic or virtual triage for hospice patients, caregivers, and family members, assessing symptoms and determining appropriate interventions.
  • Evaluate and prioritize patient concerns.
  • Provide clinical guidance and education to caregivers on symptom management, medication administration, and comfort measures in accordance with hospice protocols.
  • Determine when issues can be managed remotely versus when escalation is required.
  • Accurately document assessments, interventions, and recommendations in US-based EMR/EHR systems in a timely manner.
  • Collaborate with interdisciplinary hospice teams (physicians, RNs, social workers, chaplains, and care coordinators) to ensure continuity of care.
  • Follow US hospice regulations, HIPAA guidelines, and organizational policies.
  • Participate in handoffs, shift reports, and quality assur...

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