Travel & Protocol Assistant

The role

The Travel & Protocol assistant will be responsible for coordinating and supporting all protocol and travel arrangements.

The role holder will ensure efficient, cost-effective, compliant, and timely travel logistics, delivered with precision, while delivering excellent customer service and adhering to organizational policies and donor requirements. The incumbent will provide end-to-end support throughout the travel lifecycle from initial planning and approvals to post-travel reconciliation.

The role will support operational continuity by maintaining travel systems, tracking travel patterns, updating compliance documentation, and ensuring that the organization can account for staff whereabouts at any time, particularly important for risk, insurance, and emergency response protocols. It will also manage mobility protocol requirements and logistics, visas and travel documentation support, and liaison with hotels, embassies, and service providers to ensure ...