Job Description
Location: Egypt, Cairo
Job category: Customer Service Representative (CSR)
Language: English
Here is your Chance! Will you join our team? An exciting opportunity with this dynamic and fast-growing business awaits the right candidate in the role of Customer Service Agent for one of the biggest Companies in US, Hurry Up & Join Transcom Family!
What's in it for YOU!
-Best salary in the market-Transportation provided-Medical and social insurance-Location is in Smart villageJoin us as a Customer Service Representative!
Job Responsibilities:
● Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
● Educate customers when needed, and provide guidance to customers in service provided.
● Manage large amounts of workload (incoming and outgoing calls, etc.).
● Identify and assess customers’ needs to achieve satisfaction.
● Document interactions prope...
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