Job Description

Sutherland Global is seeking a Team Manager in Mabalacat, Philippines to lead a team of customer service professionals for a global travel account. The role focuses on driving team performance, coaching and developing talent, and ensuring operational excellence.

Ideal candidates will have 2–4 years in a leadership role within the BPO sector, strong analytical skills, and a passion for customer experience. The position promises a dynamic environment committed to team development and continuous improvement.

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