Transportation Office Agent

Transfer Coordination: Efficiently coordinate and schedule all guesttransfers (individual, group, VIP), ensuring punctuality and accuracy. Preparedaily transfer schedules, driver itineraries, and necessary vouchers.

Flight Monitoring: Proactively monitor daily flight and arrivalinformation, updating transfer schedules in real-time to prevent delays ormissed pick-ups.

Interdepartmental Liaison: Act as the main point of contact between the TransportationDepartment and the Front Office, Concierge, and Reservations teams regardingguest arrivals, departures, and special requests.

External Communication: Maintain clear communication with externaltransfer suppliers and drivers to confirm bookings, resolve operational issues,and ensure service quality. Respond promptly to inquiries from tour operators,travel agencies, and guests via phone and email.

Administration & Reporting: Keep accurate records of all transfers, costs,revenues, ...