Transport Systems Analyst (TMS)

Location: Sofic Office, Mai Chi Tho, Thu Duc, HCMC

Main Tasks

1. System Ownership & Support

Act as the Transport System Superuser, ensuring effective delivery and support of TMS (Transport Management System) solutions

Provide system expertise, advisory, and troubleshooting support across functions and locations

Maintain TMS master data (customer, drivers, vehicles, rates, fuel adjustments) with high accuracy

2. Stakeholder & Vendor Coordination

Collaborate with internal stakeholders (Customer Experience, Transport Operations, Product teams) to ensure system alignment with operational needs

Work closely with external vendors to define and deliver TMS requirements

Build and maintain strong stakeholder engagement across all levels

3. TMS Implementation & Enhancement

Represent business operations during TMS implementation projects in Vietnam

Ensure operational requirements are full...