Job Description
Job Description - Operations Manager
(Project Money)
Role & Responsibilities
Operational Governance & Reporting -
. Operations Management: Effectively monitor operations of assigned line of business and become a successful interface between internal and external stakeholders
. Performance trend review and analysis: Identify performance trends using performance dashboard, take proactive & sustainable measures for competitive operations governance against contracted SLA's
. Leadership Reporting: Periodically review and report LOBs (line of business) metrics to Sr. leadership and suggest performance improvement areas
. Operations Risk Management: Identify risk environment for the LOBs, implement and manage effective controls with help of support departments
. Process Management Planning: Strategic allocation o...
Ready to Apply?
Take the next step in your AI career. Submit your application to Mphasis today.
Submit Application