TRANSITION MANAGER (W/BPO experience) Shifting Schedule - Hybrid

Job Description

Essential Functions

• Will execute transition of processes with end-to-end accountability
• Consultants in this practice will be required to work closely with our clients on onsite projects
• Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility
• The job will involve extensive interaction with business users, senior management, and IT personnel
• To lead client engagements, ensuring consistent service delivery

Qualifications

Education Requirements

• Graduate / Postgraduate in any stream
• PMP, PgMP certification (preferred)

Work Experience Requirements

• 10+ years of experience, most of which should be in BPO environment
• 3+ years of the BPO experience should be in Transitions
• Should have hands‑on experience of migrating processes
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