Job Description

Lead end‑to‑end global service transitions with long-term career growth.
Hybrid setup with flexible night‑shift schedule.
About Our Client
Our client is a leading organization in the U.S. healthcare and health and safety sector, renowned for innovation, high‑quality patient care, and operational excellence. Its global capability center in Taguig, Philippines provides a mission‑driven work environment, multinational exposure, and strong long-term career opportunities - all within a hybrid setup and flexible night‑shift operations.
Job Description
Job Description of the Transition Manager
Own program-level execution of Knowledge Transfer (KT) including documentation validation, shadowing, and SME coordination.
Lead go‑live readiness ensuring staffing, access, process, and system preparedness.
Drive stabilization and hypercare operations to enable early operational performance.
Monitor SLA performance, quality metrics, and defect trends during stabilization peri...

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