Job Description

  • Lead end‑to‑end global service transitions with long-term career growth.
  • Hybrid setup with flexible night‑shift schedule.

About Our Client
Our client is a leading organization in the U.S. healthcare and health and safety sector, renowned for innovation, high‑quality patient care, and operational excellence. Its global capability center in Taguig, Philippines provides a mission‑driven work environment, multinational exposure, and strong long-term career opportunities - all within a hybrid setup and flexible night‑shift operations.

Job Description
Job Description of the Transition Manager

  • Own program-level execution of Knowledge Transfer (KT) including documentation validation, shadowing, and SME coordination.
  • Lead go‑live readiness ensuring staffing, access, process, and system preparedness.
  • Drive stabilization and hypercare operations to enable early operational performance.
  • Monitor SLA performance, qual...

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