Transition Manager

Role Overview:

The Transition Manager will lead the planning, coordination, and execution of transitioning Financial Operations Business Processes from an existing vendor/onshore team to the Global Capability Center (GCC).

This role ensures structured knowledge transfer, operational readiness, and risk management while maintaining business continuity and stakeholder alignment.

Key Responsibilities:

• Develop and execute a comprehensive business transition plan covering scope, timelines, milestones, and dependencies.
• Lead due diligence to understand current-state operational processes, systems, volumes, SLAs, and compliance requirements.
• Coordinate knowledge transfer (KT) between vendor teams, internal SMEs, and GCC resources.
• Oversee documentation including SOPs, process maps, control narratives, and training materials.
• Identify risks, manage escalations, and implement mitigation plans to ensure a disruption-free tran...