Job Description

Drive impactful change as a Transformational Leader in Continuous Improvement at Manulife. Guide low-code solutions and enhance operational practices within Group Benefits Operations.

As the Director, you will build and maintain a robust Continuous Improvement capability across multiple teams, focusing on Disability and Life operations. Your role encompasses strategic oversight, problem-solving methodologies, and partnership with senior stakeholders to accelerate transformation initiatives. Ideal candidates will possess a passion for operational excellence and people development.

Key Responsibilities:
• Lead Continuous Improvement strategy across operational teams
• Develop rigorous application of structured problem-solving
• Act as escalation point for systemic operational issues
• Prioritize and manage the Continuous Improvement portfolio
• Deliver low-code solutions utilizing Microsoft Power Platforms

Requirements:...

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