Transformation Delivery Associate

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Job Description

People Leader Role: No

Responsibilities

• Partner across member processing and other business areas to identify improvements in Member Processing and ensure strategic objectives achieve intended outcomes.
• Work as directed by management team to research and document business issues involving workflow procedures and processes
• Lead initiatives with strategic and tactical impact on ensuring business benefits are realized
• Develop and manage an integrated plan for initiatives, ensuring key metrics and success criteria is developed
• Analyse data and Trend issues being experienced in the business and propose solutions
• Drive actions and decisions
• Communicat...