Job Description

Essential Functions/Core Responsibilities:


• Develop a department of well-trained, competent professionals who continuously improve the organization and themselves


• Conduct Train-the-Trainer sessions


• Conduct quarterly one-on-ones with Trainers


• Coordinate with the Quality Supervisor and Operations on consistency issues


• Create and maintain consultant training schedule


• Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants


• Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization

Candidate Profile


• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred


• Strong communication skills, both written and verbal


• Pr...

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