Job Description

Candidate Profile:

  • With at least 1-3 years of experience as a Sr. Supervisor, Training.
  • Amenable to work onsite in
    Alabang 1, Muntinlupa, Philippines
  • Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Ability to mentor, coach, and provide direction to a team of employees
  • Willingness to work a flexible schedule

What's in it for you?

  • Day 1 HMO
  • Competitive Compensation
  • Career Growth

Essential Functions/Core Responsibilities


• Develop a department of well-trained, competent professionals who continuously improve the

organization and themselves


• Conduct Train-the-Trainer sessions


• Conduct quarterly one-on-ones with Trainers


• Coordinate with the Quality Sup...

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