Job Description
Candidate Profile:
With at least 1-3 years of experience as a Sr. Supervisor, Training.
Amenable to work onsite in Alabang 1, Muntinlupa, Philippines
Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Ability to mentor, coach, and provide direction to a team of employees
Willingness to work a flexible schedule
What's in it for you?
Day 1 HMO
Competitive Compensation
Career Growth
Essential Functions/Core Responsibilities
• Develop a department of well-trained, competent professionals who continuously improve the
organization and themselves
• Conduct Train-the-Trainer sessions
• Conduct quarterly one-on-ones with Trainers
• Coordinate with the Quality Supervisor and Operations on consistency issues
• Create and maintain consultant training schedule
• Cultivate a close working relationship with Training Manager...
With at least 1-3 years of experience as a Sr. Supervisor, Training.
Amenable to work onsite in Alabang 1, Muntinlupa, Philippines
Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Ability to mentor, coach, and provide direction to a team of employees
Willingness to work a flexible schedule
What's in it for you?
Day 1 HMO
Competitive Compensation
Career Growth
Essential Functions/Core Responsibilities
• Develop a department of well-trained, competent professionals who continuously improve the
organization and themselves
• Conduct Train-the-Trainer sessions
• Conduct quarterly one-on-ones with Trainers
• Coordinate with the Quality Supervisor and Operations on consistency issues
• Create and maintain consultant training schedule
• Cultivate a close working relationship with Training Manager...
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