Training Specialist

Overview

The Training Specialist is responsible for designing, developing, and delivering end-to-end training programs that enable new hires and existing employees to achieve proficiency in products, systems, and business processes. This role serves as a subject matter expert and ensures training effectiveness through structured curricula, clear graduation standards, and continuous program improvement.

What You Will Be Doing

• Facilitate new hire language and product training, including onboarding, systems navigation, and process education
• Deliver training for new systems, system enhancements, and process updates
• Design and develop training materials, including manuals, presentations, job aids, and assessments
• Create and maintain training curriculum aligned with business goals and learner needs
• Define and manage training processes and graduation requirements to ensure readiness and competency
• Serve as a subj...