Training specialist

As a Training Specialist at Dot Activ, you will play an integral role in knowledge assimilation, documentation and distribution. You will be responsible for ensuring that the right knowledge is transferred to the right people at the right time and in the right format. Additionally, you will contribute to shaping Dot Activ’s learning organisation culture and report to the Training Manager as part of the overall HR Department.

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This equips them to market, sell, deliver, support and think critically about our offerings. Importantly, internal knowledge must be captured in engaging content.

External: Ensure that customers possess the necessary knowledge about our products, services and consulting to maximise the value of their Dot Activ purchases. Software customers require a different type of learning compared to serv...