Job Description

Position Purpose


The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer oriented service excellence by motivating and empowering team members and exceeding customer relationships.



Essential Functions and Responsibilities



  • Training Program Development

  • Design, develop, and deliver product training curricula (instructor-led, virtual, and online formats).

  • Create training materials such as documentation, simulations, role plays, and multimedia content.

  • Work with subject matter experts to identify training needs and target audiences.

  • Execution & Delivery

  • Facilitate workshops and product knowledge sessions for employees, sales teams, and customers.

  • Ensure training programs a...

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