Job Description

At TTEC, we’re all about the Human Experience. Elevated. As a Training Manager, Learning and Development Mohali,you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing
Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? In this role, you’ll provide coaching, motivation and support to enhance the engagement and success of your team of training specialists in attaining targets and goals. You’ll evaluate trainers, curriculum and processes. You'll lead the team to attain productivity and quality goals.

You’ll report to theSenior Manager L&D In this role, you’ll impact your team and learners through managing the training programs.

During a Typical Day, You’ll

  • Manage day-to-day operations, processes, and reporting 

  • Improve the key success met...

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