Job Description
Join Us!
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
Role Overview
The Ads Domain Training lead is responsible for designing, developing, and delivering engaging and effective training programs on a specialized subject matter. They will assess training needs, create curriculum and materials, and facilitate learning experiences that enhance knowledge and skills within Ads customer support domain.
Responsibilities
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
Role Overview
The Ads Domain Training lead is responsible for designing, developing, and delivering engaging and effective training programs on a specialized subject matter. They will assess training needs, create curriculum and materials, and facilitate learning experiences that enhance knowledge and skills within Ads customer support domain.
Responsibilities
- Capability Assessment: Proactively diagnose current and assess future-state skill requirements and identify skill gaps for Ads CS vertical to create a skill development roadmap
- Curriculum Development and Content Creation: Develop and design comprehensive training curr...
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