Training Coordinator

Responsibilities

• Manage and develop the TB Academy learning path, ensuring the 6 modules (TB Onboarding, Luxury Consultants, Tableware Academy, Perfumery Academy, Masterclass and Social Media for Stores) are active, up-to-date and being used by the teams;
• Organize and structure existing training content, turning scattered materials into cohesive, applicable modules;
• Create new training content: scripts, presentations, videos, sales guides and support materials by category;
• Implement and manage the phased certification system (Bronze → Silver → Gold → Master), including issuing certificates and pins;
• Create engagement campaigns with quizzes, challenges and prizes to encourage completion of the learning paths;
• Launch and manage the @AcademiaTB channel (internal social network), with an editorial calendar of 2 posts per week, launch livestreams and micro‑learning;
• Identify, brief and hire external speakers t...