Job Description
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About The Job
We are looking for a Quality Assurance & Training Director to deliver extraordinary results for our clients while working closely with multiple departments to ensure key metrics are achieved. We're looking for a leader who has the vision, experience, and passion to contribute to our culture and the success of our clients.
As Director of Quality Assurance & Training, You Will…
Implement comprehensive professional development plans and training programs.
Ensure that proficient training and staff development are achieve...
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About The Job
We are looking for a Quality Assurance & Training Director to deliver extraordinary results for our clients while working closely with multiple departments to ensure key metrics are achieved. We're looking for a leader who has the vision, experience, and passion to contribute to our culture and the success of our clients.
As Director of Quality Assurance & Training, You Will…
Implement comprehensive professional development plans and training programs.
Ensure that proficient training and staff development are achieve...
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