Job Description

As our Trainer, you will be responsible for designing, delivering and continuously improving classroom-based training programmes. You will work closely with management teams to ensure all new starters and existing employees receive high-quality, engaging training that equips them with the skills and knowledge to succeed.

Client Details

The employer is a well-established organisation within the Business Services sector. They are known for their strong commitment to employee development and operate as a medium-sized enterprise with a structured and professional work environment.

Description

Designing and delivering engaging classroom-based training sessions
Leading new starter inductions and onboarding programmes
Supporting the ongoing development of call centre staff
Creating and updating training materials, guides and resources
Identifying training needs in collaboration with team leaders and managers
Monitoring training effectiveness and adap...

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