Training Admin Executive

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Purpose of the position
To manage, coordinate, administer, and support the delivery of the training plan of both public and in-house training events within the budget.
Key Responsibilities And Accountabilities
Manages administrative systems and procedures required to support the training business to ensure workloads are planned, and the department runs efficiently and delivers to BSI's standards of customer excellence
Responsible for HRDF administrative support for training course delivery
Responsible for working with the Operations team & external resources to coordinate tutors to deliver the training schedule
Work with the Training Business Manager to coordinate efforts between the sales, marketing, and operations
Manage the flow of documentation and correspondence of the department's complaints/compliments system
Monitor and continually improve the efficiency an...