Training Admin Executive

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Purpose of the position

• To manage, coordinate, administer, and support the delivery of the training plan of both public and in-house training events within the budget.

Key Responsibilities and Accountabilities

• Manages administrative systems and procedures required to support the training business to ensure workloads are planned, and the department runs efficiently and delivers to BSI's standards of customer excellence
• Responsible for HRDF administrative support for training course delivery
• Responsible for working with the Operations team & external resources to coordinate tutors to deliver the training schedule
• Work with the Training Business Manager to coordinate efforts between the sales, marketing, and operations
• Manage the flow of documentation and correspondence of the department's complaints/compliments...