Job Description
Job Title: Trainer – Mortgage Business
Department: Mortgage (Marketing/Sales, Loan Servicing, or Corporate Office)
Reports To: Training Manager / Operations Manager
Job Summary
The Trainer – Mortgage Business is responsible for designing, delivering, and evaluating training programs to support employees across Marketing/Sales, Loan Servicing, and Corporate Office functions. The role ensures that team members are equipped with the knowledge, skills, compliance awareness, and process understanding required to perform effectively within the mortgage industry.
Key Responsibilities
Training Delivery
Facilitate new hire training and refresher programs for Mortgage Marketing, Sales, and Loan Servicing teams.
Conduct product, process, compliance, and systems training.
Deliver classroom, virtual, and hybrid training sessions.
Ensure adherence to company policies and regulatory guidelines.
Performance & Quality Support
Conduct knowledge checks, certifications,...
Department: Mortgage (Marketing/Sales, Loan Servicing, or Corporate Office)
Reports To: Training Manager / Operations Manager
Job Summary
The Trainer – Mortgage Business is responsible for designing, delivering, and evaluating training programs to support employees across Marketing/Sales, Loan Servicing, and Corporate Office functions. The role ensures that team members are equipped with the knowledge, skills, compliance awareness, and process understanding required to perform effectively within the mortgage industry.
Key Responsibilities
Training Delivery
Facilitate new hire training and refresher programs for Mortgage Marketing, Sales, and Loan Servicing teams.
Conduct product, process, compliance, and systems training.
Deliver classroom, virtual, and hybrid training sessions.
Ensure adherence to company policies and regulatory guidelines.
Performance & Quality Support
Conduct knowledge checks, certifications,...
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