Job Description

Job Summary

Main Objectives and Duties:

1. Training delivery / facilitation

  • Delivers training program to New Hires rior endorsement to Nesting.
  • Answers all questions in a timely manner.
  • Ensures training rules and regulations are strictly followed.
  • Provides coaching on specific areas of the trainee.

    • 2. Setting of Training Expectations

  • Provides overview of the training flow and encourages total participation and interaction.

    • 3. Participation in Training Design

  • Suggests new ideas to improve training programs and delivery.

    • 4. Training needs assessment

  • Identifies problem or need of the trainees and the training program and seeks solutions to improve
  • learning and overall performance.
  • Participates during program evaluation.
  • Monitors agent performance as a collaborative effort with th...

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