Job Description

Overview

This role is to support the business by being the dedicated Project Trainer within Teleperformance. The successful Candidate will be responsible Teleperformance induction training inclusive of product and regulatory/compliance training needs. The ideal person will have the ability to take training material and bring it to life in a positive and engaging manner. You will also be responsible for completing training needs analysis within the BAU space, feeding this in to future training classes and upskilling advisors and Team Leaders as required.

Qualifications

  • Matric/ Equivalent
  • 12 Months + Tenure within Teleperformance (Essential)
  • Must have positive attendance track record within the last 6 months.
  • Must have positive performance track record within the last 3 months.
  • Jump accredited for trainers (Advantage)
  • Wow accredited (Advantage)
  • Temporary relocation (If required)

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    Job Details

    Location
    Cape Town, Western Cape, South Africa
    Job Type
    Full-time
    Category
    Other Teachers and Instructors
    Posted Date
    February 19, 2026
    Deadline
    March 31, 2026