TRAINEE - CUSTOMER SERVICE Job

Mission Details

ACTIVITIES
1)    Managed customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term.
2)    Prepare related documentation to customer and financial institution.
3)    Manage and select competitive 3rd party logistic provider for booking of export & local transportation.
4)    Prepare for credit facilities, as well as co-responsible with sales department for collection of payment.
5)    Update commission report on monthly basis.
6)    Maintain good contact with customer at all times in relation to their needs for our products and pre-alert to sales department if abnormal requirement.
7)    Process respective customer’s complaints by follow up with inter-dept within time frame.
8)    P...