Trainee Customer Service Advisor

Contract Type
Fixed Term- 7 Months- Maternity Cover

Closing Date
23.59 hours BST on Sunday 21 June 2026

Reference
COIT04027

Trainee Customer Service Advisor
Fixed Term - Maternity Cover (7 months)
Part Time - 25 hours per week
Salary - £25,185 - £28,142 per annum

As the Council is a Foundation Living Wage Employer, you will be paid at Foundation Living Wage as a minimum, currently £25,949 per annum pro rata

Following a review of budget and service delivery within the Contact Centre, we are looking to recruit a Trainee Customer Service Advisor. The position is to cover maternity leave working 25 hours per week commencing 27 th July 2026. The working pattern is Monday 9am-4.30pm, Wednesday 9am-2.30pm, Thursday 8.30am-2pm and Friday 9am- 4.30pm.

The Contact Centre team is a high performing one who deliver a range of services both face to face and over the telephone with an...