Job Description

Job Description

Job Purpose

This entry level Trade Operations Analyst will be responsible for support of all trade operations and customer support on the ICE Endex Spot platform.

Responsibilities

  • Support orderly trading and operations of short-term European physical gas markets
  • Adhere to critical nomination timelines to ensure transmission system operators schedule and adjust pipeline flow to align with demand
  • Learn proprietary trading system functionality and back-office support to effectively communicate with customers and bring resolution to all customer queries
  • Monitor the health and usage of all systems and vendors supporting the platform, escalating persistent or high-priority problems to the appropriate staff
  • Produce operational reports, document and update internal procedures, and assist with special projects as needed
  • Provide front-line custome...

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