Job Description

Job Description

Role: Tr Transaction Processing Officer - BPO

Location: Pune/Mangalore

Who are we looking for?

  • Graduate freshers with good typing skills
  • Analytical skills

    • Technical Skills:

  • Operating the computer- Intermediate
  • MS Office - Intermediate
  • Average in Spoken and written English with effective Business email Communication
  • Basic knowledge of Insurance
  • Typing Speed 30 WPM

    • Process Skills:

  • Record interaction using client system with proper classification
  • Refer Knowledge base and perform task as per defined process
  • Follow up and closure of interactions to ensure customer satisfaction
  • Passionate about customer service
  • Comfortable with Rotational shifts, extended working hours and weekly offs

    • Behavioral Skills:

  • Positive energy
  • Positive attitude
  • Self learner

    • Qualificati...

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