Job Description
Explore a dynamic role as a Product Support Coordinator with Toromont Cat in Iqaluit. Focused on high-quality customer service, this full-time position emphasizes work order management and process efficiency.
In this pivotal role, you will handle all dimensions of work orders while supporting the Service Department's objectives. Your mix of two years of service operations experience and post-secondary education perfectly positions you for managing reports, customer communications, and service agreements. A commitment to safety and continuous improvement will define your daily operations at one of the industry's safest organizations.
Key Responsibilities:
• Process service work orders and reports thoroughly
• Ensure accurate customer purchase order documentation
• Generate and coordinate standard jobs for service teams
• Expedite warranty and goodwill orders effectively
• Administer Customer Service Agreements through management software
Requirements:
• Minimu...
In this pivotal role, you will handle all dimensions of work orders while supporting the Service Department's objectives. Your mix of two years of service operations experience and post-secondary education perfectly positions you for managing reports, customer communications, and service agreements. A commitment to safety and continuous improvement will define your daily operations at one of the industry's safest organizations.
Key Responsibilities:
• Process service work orders and reports thoroughly
• Ensure accurate customer purchase order documentation
• Generate and coordinate standard jobs for service teams
• Expedite warranty and goodwill orders effectively
• Administer Customer Service Agreements through management software
Requirements:
• Minimu...
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