Tools Specialist

Position Title: IT Tool Support Specialist – DOORS, HPQC, and Polarion

Position Overview:

The IT Tool Support Specialist manages and optimizes DOORS, HPQC, and Polarion ALM tools, providing user support, maintenance, troubleshooting, and collaborating with teams to ensure effective tool usage throughout the OT, Electromechanical and software development lifecycle.

It is important to note that Polarion tool is replacing DOORS and HPQC. The responsibilities will shift to Polarion

Key Responsibilities

• Support & Troubleshooting: Provide first/second-level support for DOORS, HPQC, and Polarion; quickly resolve or escalate issues and document actions.
• Administration: Install, configure, and maintain tool environments, manage users and permissions, monitor system health, apply updates, automate tasks, and ensure compliance.
• User...