TOOLS SME

Desired Experience Range

• 10+ Years

Desired Competencies (Technical/Behavioral Competency)

Expertise in Infrastructure as Code (IaC) tools such as Terraform, Ansible, Puppet, or CloudFormation

Strong knowledge of automation and orchestration platforms (Jenkins, GitLab CI/CD, Azure DevOps, vRealize Orchestrator).

Ability to design, configure, and maintain automation pipelines for provisioning servers, storage, and network resources.

Experience in integrating tools with ITSM and CMDB systems for lifecycle and configuration management.

Troubleshooting and resolving issues in infrastructure orchestration workflows.

Proficiency with virtualization platforms

Experience in provisioning, cloning, snapshotting, and rollback of test environments using automated tools.

Knowledge of virtual network configuration and integration with automated orchestration tools.

Ability to maintain consistent test environme...