Job Description

Employer Description

A managed service provider, dedicated to providing ICT solutions that are tailor-made for our clients

Job Description

  • Provide senior-level technical support across multiple client environments
  • Troubleshoot and resolve escalated Microsoft 365, desktop, and infrastructure-related incidents
  • Administer Microsoft 365 tenants, including user, mailbox, and service configuration
  • Manage Exchange Online mailboxes, mail flow, spam filtering, mail tracing, and DNS-related troubleshooting
  • Configure and support desktop environments, software deployments, and end-user systems
  • Perform endpoint management, patching, monitoring, and maintenance via RMM platforms
  • Support Microsoft 365 migrations, onboarding projects, and technical implementations
  • Work with endpoint security and related security tooling to maintain secure and stable clie...

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