Job Description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. 

As a Tier 2 Technical Support Engineer specializing in Via’s Algorithm Optimization, your role will involve adapting and investigating algorithmic logic for Via's products. Your primary focus will be on aligning these algorithms with the specific business objectives and feedback of our clients.

This is a role that needs someone with a strong desire to be hands on and the patience to solve customer and partner’s concerns with a can-do attitude.

What You’ll Do:

  • Address & resolve algorithmic issues as well as troubleshoot and fix technical issues on complex systems with a wide range of strategies and tools
  • Collaborate closely with Via's Algorithm researchers, developers, analysts, and product managers
  • Configure algorithmic logic for al...

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