Job Description

Stem, Inc. is seeking a Tier 2 Support Specialist to join our technical support team in Colorado. You will provide high level hardware and software support for Stem’s products, coordinate with internal teams and vendor partners, and guide customers through troubleshooting steps.

The role emphasizes customer focus, collaboration across cross-functional teams, and a willingness to leverage AI tools in daily workflows. Training will be provided for frontline support and incident handling.

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