Tier 1 Service Desk Analyst - IT Support & Monitoring

MOURI Tech is inviting applications for a Service Desk Analyst in Spain. You will provide first-line IT support, manage incidents and service requests, and assist with monitoring the corporate ICT infrastructure.

The role requires ticketing experience, good communication, and the ability to work under pressure. The position involves 24/7 coverage on a rotation basis, including nights and weekends, with eight-hour shifts on weekdays and holidays and 12-hour shifts on weekends.