Job Description
TEKsystems is currently seeking a Tier 1 Help Desk Analyst for a 1-year contract opening located in Anchorage, Alaska.
Associates degree or equivalent work experience plus two (2) years of professional Windows OS experience.
Previous Help/Service Desk experience.
Strong hands-on experience MS Project, Word, PowerPoint, SharePoint, Excel, Project and Visio.
Job DescriptionJob Description
The Tier 1 Help Desk Analyst will be responsible for answering first tier service desk calls for their managed service department. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, to include patches, defragmentation, event log error troubleshooting, licensing, email, user and group management and other issues as discovered. The candidate will provide technical expertise and training to end-users and system support staff.
ESSENTIAL FUNCTIONS
Rea...
Associates degree or equivalent work experience plus two (2) years of professional Windows OS experience.
Previous Help/Service Desk experience.
Strong hands-on experience MS Project, Word, PowerPoint, SharePoint, Excel, Project and Visio.
Job DescriptionJob Description
The Tier 1 Help Desk Analyst will be responsible for answering first tier service desk calls for their managed service department. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, to include patches, defragmentation, event log error troubleshooting, licensing, email, user and group management and other issues as discovered. The candidate will provide technical expertise and training to end-users and system support staff.
ESSENTIAL FUNCTIONS
Rea...
Ready to Apply?
Take the next step in your AI career. Submit your application to TEKsystems today.
Submit Application