Job Description

Job Description

Key Responsibilities

A. Sales & Revenue Generation

  • Handle all ticketing enquiries from travel agents, SPD, and Umrah dept team
  • Prepare competitive flight quotations 
  • Strategically recommend routing options to optimise pricing and margin
  • Negotiate fares with AAX 
  • Upsell ancillary products (baggage, meals, seat selection)
  • Monitor booking trends and push slow-moving sectors
  • Achieve individual and team monthly sales targets
  • Maximise profit margin per booking

    • B. Agent & Account Management

  • Maintain strong working relationships with appointed agents
  • Conduct regular follow-ups on pending quotations
  • Monitor agent booking patterns & potential growth
  • Support agents with promotional fares & campaign updates
  • Assist in onboarding new agents

    • C. Market Intelligence & Pricing Strategy

  • Monitor competitor fare ...

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