Threat Analyst,

The Threat Analyst is responsible for actively monitoring and processing phishing threats reported our customers

6:00am - 3pm (Tue-Sat) Local time

Essential Duties/Responsibilities

• Monitor Triage systems for new customer reported suspicious emails
• Perform initial assessment on reported suspicious emails to determine if email poses a threat to the customer, or is benign
• Initiate threat analysis case for emails that pose a threat to the customer, and escalate to Sr. Threat Analysis team member.
• Assist Sr. Threat Analysts during investigations.
• Maintain ownership of cases opened for customers including updating cases, communicating with the customer, and documenting resolution
• Assist in production of monthly customer reports
• Maintain adequacy of skills by attending approved conferences, training, and other related events
• Assist with creation and maintenance of products including updates and upgrade...