Job Description
About the Job
The Third Party Software Coordinator will be a self-starter with the ability to work in a fast-paced, performance driven environment. The incumbent will be responsible for the Business Analysis for the Reporting Services team.
As Third Party Software Coordinator, You Will…
Provide technical direction, expertise, and assistance to system users
Take input from his/her supervisor and apply comments and feedback
Manage Third party systems on a daily basis and automate processes to Support users
Oversee system configuration changes, including (but not limited to): flows, fields, page layouts, record types, custom settings, dashboards, and reports
Monitor user adoption
Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
User support tickets - ensure issues are identified, tracked, reported, and resolved in a timely manner
Collation of information ...
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