TEX Expert -- Trip Unit ACB/MCCB

Job Description: TEX Centre Engineer – Trip Units, communication modules Location: Bangalore, India Role Type: Global Role Department: Power Products – Technical Analysis Centre (TEX) Position Summary We are seeking a passionate and technically skilled professional to join our Technical Analysis Centre (TEX) team, focused on Low Voltage (LV) Switchgear and Controlgear products. The ideal candidate will have a strong background in products such as trip units of ACB/MCCB, communication modules & communication protocols like Modbus, TCP-IP, Profibus, CAN bus... Key Responsibilities Perform root cause analysis on customer-returned products, trip units of MCCB, ACB, communication modules Coordinate product returns to the TEX Centre in collaboration with field service teams across geographies. Analyze customer issues using technical drawings, control circuit diagrams, and application logic. Prepare and present detailed technical reports to global teams. Identify customer pain points and prov...