Job Description
WE'RE HIRING FOR IT DISPATCH COORDINATOR L1 PH
Excis is a global IT support leader globally, driven by innovation and collaboration We're looking for a proactive IT Dispatch Coordinator L1 PH to quickly respond, opening/ownership of tickets/requests, daily monitoring/updating and effectively resolving requests received through the helpdesk.
We foster an open, friendly, and supportive growth-oriented culture where individuals
achievements fuel team success. From solving complex IT challenges to celebrating
wins together, we put our people first.
Start your journey with Excis and grow with us
What You'll Do:
Excis is a global IT support leader globally, driven by innovation and collaboration We're looking for a proactive IT Dispatch Coordinator L1 PH to quickly respond, opening/ownership of tickets/requests, daily monitoring/updating and effectively resolving requests received through the helpdesk.
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individuals
achievements fuel team success. From solving complex IT challenges to celebrating
wins together, we put our people first.
Start your journey with Excis and grow with us
What You'll Do:
- Helpdesk & Ticket Management: Promptly respond to requests, open/own tickets, monitor and update daily, and ensure effective resolution using ticketing systems.
- SLA & Priority Management: Manage request delivery o...
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