Terminal Support Engineer

What We Offer Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance Position Overview As a level 2 Terminal support, you are responsible for all the Terminal related issues and processing of technical inquiries regarding our Point-of-Sale systems. Proactive identification of hardware of software issues in terminals, resolving them or escalating with the vendor teams for restoration of services.

WHAT WILL YOU DO?

Installing and maintaining Point of Sale systems, software and interfaces Liaising with suppliers and coordinating activities with support partners and vendors.

Creating operating manuals, checklists, and training manuals / materials Championing daily operational coordination between customers, internal IT and specialist departments (including operational emergencies).

Solving hardware, software, network, and communication problems in POS systems and relate...